Exocor Privacy Statement
At Exocor, we are committed to protecting your privacy and safeguarding your personal, business and financial information. We support a general policy of openness about how we collect, use, disclose and protect your personal information.
The purpose of this Privacy Policy is to inform you of Exocor practices relating to our collection, use, disclosure and protection of your personal information. By purchasing our professional services and products, you consent to our collection, use, disclosure and protection of your personal information in accordance with specific terms and conditions. The specific terms and conditions are listed below.
This Privacy Policy is designed to meet the compliance standards established by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is based on the Ten Principles established by the Canadian Standards Association's Model Code for the Protection of Personal Information, which principles were recognized as a Canadian standard in 1996, and address the ways in which organizations should collect, use and disclose personal information, to which all businesses must comply, effective January 1, 2004. As such we have tailored our own Privacy Practices to comply with the Privacy Act and to meet the specific needs and expectations of our clients.
Definition of Personal Information
"Personal information" means any information about an identifiable individual, other than that individual's name, title, business address or telephone number (often called, "business card" or "phone book" information). Personal information includes age, gender, marital status, health status, financial status, home address, etc. Such information includes information specifically related to you, our client, or personal information of others, such as your employees, clients, or customers, that we may encounter in the course of providing our professional services to you.
Collection
We may gather personal information from the following sources:
From you, during a meeting to gather the necessary personal information to perform the professional service you require.
From you, via contact forms or in writing.
From past interactions with us.
How Do We Use Your Personal Information?
We use your personal information to:
To personalize your experience (your information helps us to better respond to your individual needs)
Do all the things necessary to administer those services;
Research, develop, manage, protect and improve those services;
Develop and maintain our relationship with you and communicate with you;
Advise you about new products and services that may be of interest to you; and
To administer a contest, promotion, survey or other site feature
Do We Disclose Your Personal Information?
At Exocor, we are accountable for your personal information. We will not sell, license, trade or rent your personal information to, or with, others. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Your Knowledge and Consent
By using our site, you consent to our privacy policy.
Use or Disclosure of Your Personal Information for Marketing Purposes
Exocor will never disclose your personal information to a third party marketing firm. However, within the boundaries of our regulatory environment, from time to time Exocor may make use of your personal information, with great discretion, to communicate and market our services and products to you.
Cookies
When you visit our Web site (www.exocor.com) please note that cookies may be used on some pages of our site. "Cookies" are small text files placed on your hard drive that assists us in providing a more customized Web site experience. For example, a cookie can be used to store registration information in an area of the Web site so that a user does not need to re-enter it on subsequent visits to that area. Cookies cannot be shared or stolen by other websites. They are private to our website and to the person visiting. It is Exocors Internet Privacy Policy to use cookies to make navigation of our Web sites easier for our visitors and to facilitate efficient registration procedures.
If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our Web sites.
In order to properly manage our Web site, we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our Web site presents the best web experience for visitors and is an effective information resource.
How We Protect Your Personal Information
Exocor will take all commercially reasonable steps to ensure that your personal information in our possession, collected from you, is protected against loss and unauthorized access. This protection applies to information stored in both electronic and hard copy form. Access to your personal information will be restricted to selected employees or representatives. In addition, Exocor will employ generally accepted information security techniques, such as firewalls, and access control procedures, to protect personal information against loss and unauthorized access.
Retention of Your Personal InformationExocor will retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and regulations. Your consent to such purposes(s) will remain valid after termination of our relationship with you.
Exceptions, Qualifications and Changes to this Privacy Policy
Although not listed in detail in this Privacy Policy, Exocor will rely on any exceptions or qualifications that are set out in the applicable legislation as permitted by law.
Exocor reserves the right to modify this Privacy Policy at anytime without notice.
Correcting or Updating Your InformationYou can help us maintain the accuracy of your personal information by notifying us of any changes to your information. To correct or update your personal information, you may contact Exocor by email at: info@exocor.com
Contact Us
Should you have any questions about Exocors Privacy Policy or should you have reason to believe that Exocor may have failed to adhere to this Privacy Policy, we ask that you contact us. We will investigate all complaints. Address them to:
Privacy Officer
Exocor
271 Ridley Road,
St. Catherines, ON
L2R 6P7